Office for People With Developmental Disabilities

Print: Print this page

NY START, Crisis Response and Prevention


NY START is a community-based program that provides crisis prevention and response services to individuals with intellectual/developmental disabilities and behavioral health needs, as well as their families and those who provide support within the community. NY START is not a separate system and does not replace existing services.

The NY START program offers training, consultation, therapeutic services and technical assistance to enhance the ability of the community to support individuals with intellectual/ developmental disabilities and complex behavioral health needs, and focuses on establishing integrated services with providers.  Providing supports that help individuals to remain in their home or community placement is NY START’s first priority. 

An OPWDD eligibility determination is required in order to receive the full array of NY START services.  

The START model, which was first developed in Massachusetts, is being launched across New York in phases. If you would like to learn more about START please contact the OPWDD START Liaison in your region.